Frequently Asked Questions
Find answers to some of the most commonly asked questions about the GRUBBRR platform and hardware.
Contact your Clover rep or credit card processing agent for hardware pricing.
Monthly Software Subscription Fee $99/month
- Installation process takes less than 20 mins.
- Just download the Samsung Kiosk App and follow the steps display on the screen.
- Quick Start document will guide you from beginning to end.
- If you still need help, you can contact our 24/7 support team.
- Turn on your Kiosk, connect to the network and mount the Clover Flex Payment.
- Download the Samsung Kiosk App and follow the steps.
- Go to the GRUBBRR Portal to Customize your Menu.
- Start taking orders.
Yes. The Kiosk can be connected via WIFI. We recommend you connect the Kiosk via ethernet to your network router as WIFI may be less reliable.
You can easily purchase the Clover bundle by contacting your ISO or Clover Representative.
You can quickly customize your menu in the GRUBBRR Portal. Please go to our Guide to Kiosk Setup (Zendkesk) for more information.
If you need to add an item or change prices, please refer to Clover for changing your menu
Yes. Our kiosk solution is fully integrated with Clover POS and Payment device.
Yes. Once you 86 an item in your Clover POS, it will automatically update the status on the Kiosk.
Need info for this one.
24X7X365 support via email and phone.
Our kiosk comes with a 3-Year White Glove Samsung warranty. For details on the warranty contact your Clover representative or click here for additional information.
With our Smart Upselling feature, you can pick the items to upsell. With this feature, you can also change the order of the items shown on screen. Please refer to our knowledgebase for further information on how to set it up.
The kiosk goes in place of your existing POS device.
No Commitment, Cancel Anytime!